REFUND POLICY
At Tee Utopia, all sales are final. Due to the custom nature of our print-on-demand products, we do not accept returns or exchanges. However, your satisfaction is important to us, and we are here to assist if there is an issue with your order. Please follow the steps below:
1. DEFECTIVE PRODUCTS
If you receive a defective product, we sincerely apologize for the inconvenience. Although we do not accept returns, we will provide a replacement for any defective items within 14 days of delivery.
- Contact Us: Reach out to our customer support team at support@teeutopia.com within 14 days of receiving your order.
- Provide Details: Include your order number and attach a clear photo showing the defect in your email.
- Assessment and Resolution: Our support team will review your request promptly. If your item is found to be defective, we will assist you in processing a replacement.
2. CANCELLATIONS AND MODIFICATIONS
Since our products are made to order, all sales are final. Once an order is placed, we are unable to cancel or modify it. Please ensure your order details are correct before confirming.
3. CONTACT US
If you have any inquiries or need assistance regarding defective products or replacements, feel free to reach out to our customer support team at support@teeutopia.com. We are dedicated to providing you with exceptional service and ensuring a positive experience with Tee Utopia.